It's the one gripe I have with the series, her terrible acting. I like the concept of the character, but the "actor's" (in quotes for a reason) portrayal of the character is horrendous and ruins it for me. She sounds like a valley girl turned sociopath. Totally unconvincing, from the voice inflection to the tone and improper emphasis of key lines, it's just plain hacky. If someone made a movie about Paris Hilton becoming the dictator of some banana republic, then the actor that plays scratch might have a better shot at a convincing role.
In addition to that, it just doesn't fit. Someone that sadistic, with a brother in jail would be more rough around the edges, more coarse. Her vocabulary and delivery sounds too upper middle class for the character.
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